Withdrawals Back to Your Wallet
When you want to pull funds out, head to the cashier and open the Withdrawal section. Select the wallet — bKash, Nagad or Rocket — and enter the mobile number registered to that wallet. We match the number against your verified account details before processing; mismatched numbers will be held until identity is confirmed. Enter the amount you want to withdraw and
submit the request. Processing time depends on queue volume and verification status, so a fully verified account moves through faster. We do not invent speed promises — what we do is keep the steps clear so nothing stalls unnecessarily.
- Open withdrawal — Go to cashier, select Withdrawal and choose your preferred wallet method.
- Enter wallet number — Type the mobile number linked to your bKash, Nagad or Rocket account accurately.
- Set the amount — Enter the amount you wish to withdraw, staying within your available balance.
- Complete verification — If prompted, confirm your identity details — verified accounts process without additional holds.